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Open Enrollment

Supervision Skills for New Supervisors


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Supervision Skills for New Supervisors


This course introduces essential and key components of effectively supervising groups of people, and will focus on the practical skills that supervisors need immediately to survive in their role as supervisor.


  • Understand the responsibilities of a supervisor
  • Manage the transition to becoming a supervisor
  • Identify different leadership styles and determine when each style is appropriate
  • Develop communications skills that support increased effectiveness
  • Develop effective strategies to delegate work appropriately
  • Develop techniques for coaching and counseling employees and giving feedback and reinforcement
  • Develop strategies for energizing and motivating employees
  • Develop methods for dealing with change and stress
  • Understand an overview of EEO and HR laws and regulations
  • Understand ethical principles to apply to everyday decisions

Course Length

3 Days


  • Article: An Overview of the Supervisor's Job. Carroll and Anthony.
  • Leading Change at Every Level - workbook and self-assessment
  • Workbook that includes all course information and activities, including exercises and cases written for NIH

Course Outline

  • Day 1

    • What is supervision?
      Understanding the job of a supervisor and managing the transition
    • High Performance Management
      How to help employees do their best
    • Handling Performance and Behavior Problems
      How to help employees get back on track
    • Motivation
      How to Unleash Initiative
  • Day 2

    • Legal Issues for Supervisors
      Equal employment laws and NIH policies
    • New Employee Interviewing
      How to conduct a legal and effective interview
    • Making Ethical Decisions
      How to assess a situation and act ethically
  • Day 3

    • Communication Skills
      Basic and advanced tools for effective communication
    • Delegation and Monitoring
      How to structure the project and control the process
    • Leading Change
      How to manage change to minimize stress and maximize success